‘02 Customer Satisfaction Report Now Available
PBMI’s 2002 PBM Customer Satisfaction Report is now available.  More than 600 employers, representing 13.3 million drug benefit plan members, provide insights on the performance of PBMs.  For the seventh consecutive year, this report provides plan sponsors with information to select and manage PBM services.  To order a copy of this report, visit www.pbmi.com.

PBMI Fielding Plan Design Survey
Fielding is underway for PBMI’s annual benefit cost and plan design survey.  PBMI has conducted this survey of the nation’s large employers to assess the latest trends in pharmacy benefit management, plan design, and cost issues since 1995.  Survey findings provide employers with a comprehensive overview of the state of prescription drug coverage costs and plan design issues.

Are you an employer interested in responding to this survey?  Please contact us at www.pbmi.com for a survey instrument. 
You will receive a complimentary copy of the research report for completing the survey.  In addition, survey respondents are automatically entered into the drawing for complimentary conference admission. 

Register Now for Discount on 8th Annual Conference
PBMI will hold its eighth annual Prescription Drug Utilization Management Conference from April 23-25, 2003, at the Scottsdale Radisson Resort in Scottsdale, Arizona.

“Our conference agenda focuses on ways to manage the escalating costs of drug benefit programs,” says Michael H. Deskin, president of PBMI.  “Our 2003 faculty includes experts in drug benefit plan design, pharmaceutical trends, mail-service pharmacy, health policy, business ethics, and economics.”

  The conference sells out every year, so register today for the early bird discount on-line at www.pbmi.com or call PBMI at 480-730-0814.  To make hotel reservations at the PBMI conference rate, call the Scottsdale Radisson Resort at

800-333-3333.  The Radisson will offer the conference rate until March 24, 2003.

Enjoy Rewards of Becoming a Member of Pharmacy Benefit Management Institute
Join PBMI for research-based information on designing and managing pharmacy benefit programs.  PBMI membership is open to plan sponsors, pharmacy benefit managers, and the organizations involved in supporting drug benefit delivery. 

Some of the many benefits of PBMI membership include:

• Discounted registration to largest U.S. conference dedicated to drug benefit issues

• Annual trend reports on PBM performance and drug benefit plan design

• Subscriptions to PBM News and Rx   Reimbursement Brief

Join today by visiting www.pbmi.com or calling 480-730-0814.

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